Mental health services. Listening with an intercultural intervention approach.
Therapy Center for all

FAQ

How can a therapy or intervention space with an intercultural approach help me?

The intercultural approach is a way to listen to you and understand you, taking into account your cultural identity.

It is above all, discovering yourself from your customs, your mother tongue, your traditions and beliefs, your way of seeing and understanding the world.

Why? Because culture is present in one’s way of living, suffering and facing conflicts.

Our center’s therapists are deeply involved in the therapy or support processes, always clearly aware of the cultural differences between their clients and themselves.

This simplifies communication and helps understand what the person is going through. Everything that happens in each session is guided by this way of listening.

Should I choose a therapist who speaks my native language?

Not necessarily. In our spaces we favour the possibility that the therapist speaks and understands his or her client’s native tongue, but this is not necessary to develop a great therapist-client relationship.

It is true that sometimes, when in a therapy or intervention space, people feel more comfortable being able to express themselves in their mother tongue. Language is an important element of our culture. It is the system of codes we use to say what we feel and believe. And also, it is in our mother tongue that we have received the first experiences and the information to process them.

Finally, taking a therapy space in your mother tongue is a decision concerning each individual person.

Is the intercultural approach a space for immigrants, to favor their integration in the new society? 

It is  not.

It is true that we live in an essentially multicultural city, where the word intercultural leads us to think that it is a service offered to people who have just arrived or immigrants.

First of all, it is important to know that, like any other approach, it is a way of understanding a situation experienced by a person. It is to comprehend from a certain perspective.

Then, the intercultural approach in intervention is above all giving a privileged space to culture as a way to understand the person we welcome.

As culture is part of each person’s identity, we can all benefit from a therapy space  distinguished by this practice.

I saw on the site that there are different specialists who offer the same services. How can I know which one to choose?

True, each specialty is characterized by different ways of helping and they must relate to each person’s needs and reasons of looking for a consultation.

We offer you some situations in which certain specialists can help you. For example:

A psychosocial intervention specialist can help you if:

– you need a  support space for a specific situation that you are facing.

– you want to find communication tools to improve your couple or family life.

– you would like to understand or obtain information on child development issues to improve your children’s education.

– you received a diagnosis that will change your life and you need to develop certain abilities.

– you received a psychological diagnosis and would like to have a psychosocial follow-up to deal with the disease.

 – you need to train yourself in skills such as leadership, self-knowledge, among others, to favor your personal development.

A psychologist is necessary if you need an evaluation and/or diagnosis for you or someone close to you:

– related to behavioural problems. i.e.: Repetitive behaviours, tendency to lie.

– related to emotions. i.e.: Having a series of impulsive reactions to any stressful situation.

– related to the cognitive aspects. i.e.: Inability to understand abstract concepts, total oblivion of any event that has just occurred.

The services of a social worker are useful if you need:

– intervention for a person with adaptation difficulties.

– evaluate a person regarding children’s care and access rights.

– evaluate a person wishing to adopt a child.

In any case, if you have difficulties trying to find out what kind of specialist can help you, we will assist you from the very first contacts.

After performing a short interview, conducted by one of our professionals, we will know what your needs are and we can refer you to the appropriate therapist.

What payment methods are accepted?

1- You can pay cash for the services right after the session end.

2- By check to the name of the specialist welcoming you, also once the session is over.

3- Via e-transfer before the session.